FAQs

Lost or broken pieces to your set?

Our friendly support team would be glad to help!

Just send us an email to support@kidtastictoys.com and we'll be happy to help you.

 

You may contact us through 1-616-209-8827 8:00AM-5:00PM EST 

Or e-mail us through support@kidtastictoys.com

 

Return Policy:

A Kidtastic product is classified for a return if:

• Item is not in the same condition as previously listed.
• Item is defective, damaged, opened, or lacking required labeling. 
• This includes items that may pose a health or safety risk to the recipient, or to the next customer who buys it.

Customers can request to return an item within 30 days of receiving it. 

Upon receiving the returned item, we will be processing your refund in the next 48 hours.

Please contact us via email at support@kidtastictoys.com to know more on how to process a return of your item.